This website is operated by Charpie (Charpie Intelligent Technology Co., Ltd., or its affiliated entities, collectively referred to as “Charpie”, “we”, “us”, or “our”). Charpie offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site and/or purchasing products or services from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, distributors, integrators, and contributors of content.

If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services. Charpie reserves the right to update or modify these Terms at any time by posting changes on this page. Continued use of the website constitutes acceptance of such changes.

SECTION 1 – ONLINE STORE TERMS By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction and have the legal authority to enter into this agreement on behalf of yourself or your organization.

You agree not to use Charpie products, software, or services for any unlawful, prohibited, or unauthorized purpose, nor in violation of any applicable local, national, or international laws or regulations, including export control and sanctions laws.

Any violation of these Terms may result in immediate suspension or termination of access to our Services.

SECTION 2 – FEES, TAXES, AND CHARGES All prices displayed on this website exclude applicable taxes, customs duties, import/export fees, brokerage charges, value-added tax (VAT), or other government-imposed fees unless explicitly stated otherwise.

The customer is solely responsible for all additional fees or charges associated with shipping, customs clearance, regulatory compliance, inspections, or delays. Charpie shall not be liable for such costs. If Charpie advances any such fees on the customer’s behalf, these amounts may be invoiced to the customer together with a reasonable administrative processing fee and must be paid within the stated invoice terms.

SECTION 3 – GENERAL CONDITIONS Charpie reserves the right to refuse service to any individual or entity for any reason, including but not limited to compliance, export control, or reputational risk considerations.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Charpie.

SECTION 4 – ACCURACY OF INFORMATION Information on this site is provided for general reference only. While we strive for accuracy, Charpie does not warrant that product descriptions, specifications, availability, or other content is complete, current, or error-free.

Technical data, images, and performance specifications are indicative and may vary depending on configuration, operating environment, or use conditions.

SECTION 5 – MODIFICATIONS TO PRODUCTS, SERVICES, AND PRICING Prices and product specifications are subject to change without notice.

Charpie reserves the right to modify, suspend, or discontinue any product or service at any time without liability.

SECTION 6 – PRODUCTS AND SERVICES Charpie products are designed for professional, industrial, research, commercial, or educational use only. They are not consumer toys and may require specialized knowledge to operate safely.

Certain products may be made-to-order, customized, or configured per customer requirements. Such products may not be eligible for cancellation, return, or refund except as expressly stated in Charpie’s Return or Warranty Policies.

Charpie does not guarantee that products will meet specific operational, regulatory, or certification requirements unless explicitly agreed in writing.

SECTION 7 – ORDER ACCEPTANCE AND BILLING Charpie reserves the right to accept, reject, cancel, or limit any order at its discretion, including orders suspected of resale, diversion, or regulatory non-compliance.

You agree to provide accurate and complete billing, shipping, and contact information and to promptly update such information as necessary.

SECTION 8 – THIRD-PARTY TOOLS AND SERVICES The website may provide access to third-party tools, software, or services. Such tools are provided “as is” without warranties of any kind, and Charpie assumes no responsibility for their operation or performance.

SECTION 9 – THIRD-PARTY LINKS This website may contain links to third-party websites. Charpie is not responsible for the content, accuracy, or practices of third-party sites and assumes no liability arising from their use.

SECTION 10 – USER SUBMISSIONS AND FEEDBACK Any feedback, suggestions, or submissions provided to Charpie may be used by Charpie without restriction or obligation to compensate you.

You agree that any submissions will not infringe the rights of third parties or contain unlawful or malicious content.

SECTION 11 – PERSONAL INFORMATION Your submission of personal data through this site is governed by our Privacy Policy.

SECTION 12 – ERRORS AND OMISSIONS Charpie reserves the right to correct any errors, inaccuracies, or omissions and to cancel or modify orders affected by such issues at any time.

SECTION 13 – PROHIBITED USES You may not use the site or its content for unlawful activities, intellectual property infringement, data scraping, malware transmission, or interference with website security or functionality.

SECTION 14 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY All products and services are provided “as is” and “as available,” unless otherwise stated in a written warranty agreement.

To the maximum extent permitted by law, Charpie disclaims all implied warranties and shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use the products or services.

SECTION 15 – INDEMNIFICATION You agree to indemnify and hold harmless Charpie and its affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of the products or services.

SECTION 16 – SEVERABILITY If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 17 – TERMINATION Charpie may terminate or suspend access to the Services at any time for violation of these Terms. Obligations incurred prior to termination shall survive.

SECTION 18 – ENTIRE AGREEMENT These Terms constitute the entire agreement between you and Charpie regarding use of the website and Services.

SECTION 19 – GOVERNING LAW These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, excluding conflict of law principles, unless otherwise agreed in writing.

SECTION 20 – CHANGES TO TERMS Charpie reserves the right to update these Terms at any time. Continued use of the website constitutes acceptance of revised Terms.

SECTION 21 – CONTACT INFORMATION Questions regarding these Terms should be directed to: sales@charpie.cn or support@charpie.cn